Ms. Lisette Castillo is a dedicated healthcare professional, holding a Bachelor of Science in Nursing from Arellano University in the Philippines. Her career began in customer service, where she excelled as a representative in a leading Business Process Outsourcing (BPO) company, showcasing adept communication skills and empathy. Transitioning to nursing, Lisette became a Registered Nurse, specializing in the operating room at a private tertiary hospital. With two years of experience, she developed a keen understanding of surgical procedures, patient safety, and effective teamwork in high-pressure environments.
HIPAA-certified and committed to professional growth, Lisette achieved certification as a Healthcare Virtual Assistant, demonstrating adaptability to emerging trends in healthcare technology. With a unique blend of clinical expertise and customer service acumen, Lisette provides all patients of NYHD with the highest level of empathy, attention and care.
