Privacy Notice

This privacy notice discloses the privacy practices for this website. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3.  The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Communications, Text Messages, and Your Contact Information

When you submit a form on this website, call us or otherwise contact NYHD, we collect the information you provide, such as your name, phone number, email address and the reason you’re reaching out. We use it to respond to your request, schedule and support your care, and, if you agree, send you information about our hearing and tinnitus services.

Phone calls and text messages: If you check the consent box on our forms, you agree that NYHD may call and text you at the number you provided, including with automated technology, about your inquiry, appointments, and offers related to our services. Consent is not a condition of receiving care. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. You can also opt out by calling us at 212-774-1971

Email: We may email you about your request and, from time to time, about our services. Every marketing email includes an unsubscribe link, and you can unsubscribe at any time.
We never sell or share your mobile information. Mobile phone numbers and SMS opt-in data and consent are not sold, rented or shared with any third party or affiliate for their own marketing or promotional purposes. This information is shared only with service providers that help us operate our messaging and patient communication systems, under contracts that require them to protect it.

Service providers: We use secure third-party platforms, including a customer relationship management and messaging platform, to store inquiries and send calls, texts and emails on our behalf. Where these providers handle protected health information, they sign a Business Associate Agreement and must safeguard it as required by HIPAA.

Health information: Protected health information is handled according to our Notice of Privacy Practices, available at our front desk or on request.
Your choices. To opt out of texts, reply STOP. To stop calls or emails, or to ask us to access, correct or delete your information, contact us at info@newyorkhearingdoctors.com or  212-774-1971.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information.