Kenneth D’Auria, Au.D.
Senior Audiologist
Dr. Kenneth D’Auria, a seasoned audiologist and graduate of Hofstra University, holds a Clinical Doctorate in Audiology from the esteemed Long Island Au.D. consortium. With a commitment to excellence, Dr. D’Auria has developed a broad skill set encompassing audiological assessment, tinnitus management, preventive hearing health, and prescriptive hearing instrument fitting and verification. This versatility enables him to provide personalized and effective care, addressing diverse auditory needs.
Bringing a wealth of experience to New York Hearing Doctors (NYHD), Dr. D’Auria spent several years caring for patients in a private otolaryngology practice in New York City. This experience not only sharpened his clinical acumen but also deepened his understanding of the unique challenges and needs of his patients. Known for his compassionate approach, Dr. D’Auria is dedicated to staying at the forefront of audiological advancements and empowering individuals to take control of their hearing health.
As a valued member of the NYHD team, Dr. Ken D’Auria continues to contribute his expertise to the field of audiology, ensuring that each patient receives the highest standard of care tailored to their unique hearing needs. His commitment to fostering strong patient relationships underscores his dedication to providing top-tier audiological services.
Natalie Crossland, Au.D.
Clinical Audiologist
Dr. Natalie Crossland, a seasoned Clinical Audiologist at New York Hearing Doctors (NYHD), is a dedicated professional with an impressive educational background and extensive experience in audiology. Holding a Bachelor of Science in Communication Sciences & Disorders from Purdue University Fort Wayne, she showcases her commitment to audiological principles. Driven by a pursuit of excellence, she earned her Doctor of Audiology from Western Michigan University, consistently staying at the forefront of audiological advancements.
With roots in a Michigan-based private practice, Dr. Crossland honed her clinical skills and garnered valuable experience in personalized patient care. Drawn to the dynamic healthcare landscape of New York, she seamlessly integrated into the NYHD team. Specializing in tinnitus and vestibular neurodiagnostics assessment, she holds a prestigious Tinnitus Certification from the American Board of Audiology, reflecting her advanced proficiency in addressing the complexities of tinnitus.
A Fellow of the American Academy of Audiology and a member of the Academy of Doctors of Audiology, Dr. Crossland actively engages in professional organizations, staying abreast of the latest research and advancements. Her unwavering commitment to patient-centered care and ongoing learning cements her status as a trusted and sought-after audiologist in the New York City area.
Jenna Trupp, Au.D.
Clinical Audiologist
Dr. Jenna Trupp completed her entire education journey at the University of Maryland, culminating in a clinical Doctorate in Audiology. With a Bachelor of Arts in Hearing & Speech Sciences and a minor in Spanish, Dr. Trupp’s multidisciplinary foundation underscores her commitment to effective communication and cultural sensitivity, facilitating connections with a diverse patient base.
Specializing in vestibular neurodiagnostics, neurodiagnostics, and demonstrating a keen interest in tinnitus, Dr. Trupp addresses complex auditory and vestibular conditions with a holistic approach. Her passion for providing comprehensive care has established her as a leading professional in these specialized domains, recognizing the impact on individuals’ quality of life.
An advocate for continuous learning, Dr. Trupp’s unwavering dedication to patient care, coupled with her educational background, positions her as a sought-after audiologist dedicated to enhancing the well-being of her patients.
Craig A. Kasper, Au.D., CCC-A, FAAA
Founder & Managing Director
National Academies of Practice inducts Craig A. Kasper, Au. D. into the Class of 2021 Fellows. – Read the National Academies of Practices’ Press Release.
Dr. Craig Kasper is the Founder & Managing Director of NYHD. He specializes in disorders of the vestibular system, balance optimization, and tinnitus. A Distinguished Fellow of the National Academies of Practice, Dr. Kasper has been at the front lines of public education and hearing/balance healthcare service for over 25 years. He completed his Doctorate of Audiology at the University of Florida and earned his master’s degree with clinical honors from the State University of New York at Buffalo. Dr. Kasper completed his Clinical Fellowship and served as a clinician in the Department of Otolaryngology/Head & Neck Surgery at New York-Presbyterian Medical Center. Dr. Kasper is a Fellow of the American Academy of Audiology (AAA) and holds the Certificate of Clinical Competence from the American Speech-Language and Hearing Association (ASHA). Dr. Kasper is a member of the American Balance Society and also earned certification in Performance Breathing from XPT.
He has contributed to scholarly articles that have been published in peer-reviewed journals, including Hearing Research and Laryngoscope. In addition to his professional publication history, he has written informative and educational health/scientific articles for the general public.
His experience has made him a resource for the media. He has appeared in print, on local and nationwide television, and online discussing topics related to hearing/balance health and wellness. Dr. Kasper has appeared multiple times on the Dr. Oz Show, with Katie Couric on her show Katie’s Take, on the ABC News Now show Parenting, Good Morning America, NY1 News, WNBC, WCBS News Radio, MSNBC, CBS News, WABC News, Bloomberg News, MTVu, Backstage Magazine, The Los Angeles Times, The Vancouver Sun, 1010WINS.com, Diabetes Health Magazine, New Jersey Star-Ledger, Men’s Journal, Wall Street Journal, The Washington Post, Cosmopolitan magazine, and many others.
Anna Mejia
Patient Care Coordinator
Mrs. Anna Mejia brings a wealth of experience and a diverse professional background to her role as a Patient Care Coordinator at New York Hearing Doctors (NYHD). With a strong foundation in customer service gained at Croda Pharmaceutical Company, Anna’s career has been marked by her versatility and dedication. She has demonstrated her skills in navigating complex financial environments, having worked with brokers to place orders on the trading floor of the stock exchange for Machado, specializing in coffee, cocoa, and sugar markets.
Anna further honed her administrative prowess as the Executive Secretary to the President of Citigroup Global Markets and later as a key member of a wealth management team within Citigroup Private Client Group. Her experience extended to Morgan Stanley Global Markets, where she served as the Executive Secretary to the Vice President. Now, as a valued member of the NYHD team, Anna leverages her extensive administrative and customer service background to ensure a seamless and supportive experience for patients seeking hearing healthcare services. Her multifaceted expertise and commitment to excellence make her an integral part of the NYHD mission.
Lisette Castillo, BSN, PHRN
Patient Care Coordinator
Ms. Lisette Castillo is a dedicated healthcare professional, holding a Bachelor of Science in Nursing from Arellano University in the Philippines. Her career began in customer service, where she excelled as a representative in a leading Business Process Outsourcing (BPO) company, showcasing adept communication skills and empathy. Transitioning to nursing, Lisette became a Registered Nurse, specializing in the operating room at a private tertiary hospital. With two years of experience, she developed a keen understanding of surgical procedures, patient safety, and effective teamwork in high-pressure environments.
HIPAA-certified and committed to professional growth, Lisette achieved certification as a Healthcare Virtual Assistant, demonstrating adaptability to emerging trends in healthcare technology. With a unique blend of clinical expertise and customer service acumen, Lisette provides all patients of NYHD with the highest level of empathy, attention and care.
Robby Sandler
Patient Experience Manager
A patient care professional since 2019 in the worlds of both audiology and dentistry, Robby deliberately moved into front-line medical roles following a sixteen-year career in luxury client care, having learned from the greatest concierges at top NYC hotels and the expectations of their clientele. Robby believes that all roles are hospitality roles and that every interaction can be made more delightful, even making your next appointment! A voracious learner, as well as a lifelong musician and songwriter, Robby genuinely loves audiology and helping people maintain great relationships with the world of sound.
